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Martina Hodges-Schell: Understanding your operating model

Make Things That Matter

CHAPTER

Transformational Leadership and Change

This chapter explores the interplay between individual self-awareness and organizational transformation, emphasizing the need for leaders to be personally involved in the change process. It discusses how mindset shifts are crucial for leaders to effectively guide their teams through change, advocating for a more coaching-oriented leadership style rather than a directive approach. The chapter highlights the emotional complexities of change management, stressing the importance of empathy and understanding as teams navigate through discomfort and resistance.

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