Is Whole Foods Changing?

You've said in the past that whole foods ran more by intuition and gut, and amazon more by empiricism and data. I'm curious if there's anything significant that you learned from amazon operations that you maybe wish you had known or believed in twenty or thirty years ago. Absolutely. Every retail food business has what it's called shrink. And shrink can mean spoilage. So now we are not surprising, now that we paid more attention to i reducing our shrink pretty much in all those areas....