This chapter discusses the concept of influence and the technique of reciprocity in social engineering. It explores how certain actions can create a sense of indebtedness in others, leading them to reciprocate the favor. The chapter also highlights the role of oxytocin in building trust and rapport.
Chris Hadnagy’s job involves breaking into banks. But he’s not after money, gold or jewels. He’s searching for weaknesses – in systems, in security, and in people.
And he doesn’t use weapons or threats of violence to get past guards and into vaults. He uses a smile - and a few tricks from his toolbox of psychology and social engineering techniques.
Chris is the founder and CEO of Social Engineer LLC and lectures about social engineering around the globe.
On All in the Mind this week, the psychology of influence and what makes some people more vulnerable to being ‘hacked’ than others.