EP 136 | Scott Singerman - Inside Mixpanel’s retention driving partnerships programs.
CHURN FM
00:00
What Do You Wish You Knew About Customer Retention to Day?
One thing i know about surner retention to day that i wish i knew when i started my career. I wasn't thinking about dollarnnot retention, and what that means for a having one 20 % to one ty%. And what that means in terms of valuation. If a company's at a hundred million dollars or 200 million dollars, and the difference between gross retension and dollar never attention. So i think a lot of it, too, is on the metrix and understanding the implications of the metrix.
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