9min chapter

More 2 Marketing cover image

Mastering product management: Navigating tech challenges & strategic roadmaps with Rich Mironov

More 2 Marketing

CHAPTER

Efficiently Handling Customer Requests in Product Management

This chapter delves into the importance of efficiently managing customer requests in product management, focusing on prioritizing tasks for impact and value through a method called count digits. It explores the challenges of managing a large backlog of suggestions, the differences between internal IT and external product management, and the significance of strategic decision-making to avoid irrelevant product features. The speaker also discusses working with stakeholders, emphasizing the need to understand their needs and tactfully address unrealistic requests.

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