7min chapter

Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy cover image

Workday & Salesforce Partnership, Birmingham City Council's ERP Failure, Fedex Digital Transformation Lessons

Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy

CHAPTER

Challenges in Digital Transition

This chapter explores Birmingham City Council's difficult shift from SAP to Oracle, detailing unexpected costs and complexities due to manual audits and customizations. It emphasizes the need for organizational digital maturity and strong project governance to manage risks and ensure successful digital transformations.

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