The CX Leader Podcast | A resource for customer experience leaders cover image

Give the Audience What They Want

The CX Leader Podcast | A resource for customer experience leaders

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Redefining Live Event Experiences

This chapter explores ASM Global's approach to enhancing live event experiences through audience feedback and data analysis. It highlights the evolving expectations for diverse events in a post-pandemic world, with a specific focus on consumer preferences for variety and innovation in amenities.

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