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5min chapter
Give the Audience What They Want
The CX Leader Podcast | A resource for customer experience leaders
Redefining Live Event Experiences
This chapter explores ASM Global's approach to enhancing live event experiences through audience feedback and data analysis. It highlights the evolving expectations for diverse events in a post-pandemic world, with a specific focus on consumer preferences for variety and innovation in amenities.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode