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6min chapter
HR for Communities with Sara Jane Hess, SPHR
The Community Experience
Community Guidelines and Training
This chapter discusses the importance of having community guidelines in place before onboarding new hires in a community. It explores the need for training, templates, and examples to guide communication and actions. The chapter also emphasizes the importance of regularly updating guidelines and addresses issues such as digital etiquette and the concept of a 'living version' of an employee handbook.
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