Implementing the Cleveland Clinic Improvement Model and Lean Principles

This week’s guest is Tim Pettry. Ron and Tim discussed outside perceptions of Toyota, Cleveland Clinic’s journey with continuous improvement, and Tim’s unusual workshop at the upcoming Shingo Conference. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

• The quote Tim likes (2:28)
• How his lean journey started (3:38)
• A Ford employee’s perception of Toyota  (9:30)
• The Cleveland Clinic Improvement Model (12:17)
• How they’ve involved physicians (19:19)
• About his unusual upcoming workshop (25:01)

Podcast Resources

• Right Click to Download this Podcast as an MP3
• Shingo 36th Annual Conference
• The Cleveland Clinic Improvement Model PDF
• Tim on LinkedIn
• Tim on X: @valuesstreamldr

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