Ep 29: Salesforce AI CEO Clara Shih on Future of Slack, How Gucci Uses AI and Working with Marc Benioff
Unsupervised Learning
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AI Products Announcement and Trust in Deploying AI
The chapter discusses Salesforce's recent announcement of new AI products, Einstein co-pilot and co-pilot studio, highlighting their capabilities and customization options. It also addresses the importance of trust in deploying AI for high-stakes use cases, focusing on technological features, self-identification, and stakeholder engagement. Additionally, it delves into challenges of transitioning to stochastic AI models, user education, collaboration with Gucci, and the formation of a joint team for prototyping AI solutions integrating with the Salesforce stack.
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