Ep 29: Salesforce AI CEO Clara Shih on Future of Slack, How Gucci Uses AI and Working with Marc Benioff
Unsupervised Learning
AI Products Announcement and Trust in Deploying AI
The chapter discusses Salesforce's recent announcement of new AI products, Einstein co-pilot and co-pilot studio, highlighting their capabilities and customization options. It also addresses the importance of trust in deploying AI for high-stakes use cases, focusing on technological features, self-identification, and stakeholder engagement. Additionally, it delves into challenges of transitioning to stochastic AI models, user education, collaboration with Gucci, and the formation of a joint team for prototyping AI solutions integrating with the Salesforce stack.
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