19min chapter

Connecting the Dots cover image

How to Work with Almost Anyone with Michael Bungay Stanier

Connecting the Dots

CHAPTER

Building Effective Working Relationships

The speaker explores the impact of working relationships on behavior and productivity, emphasizing the need for effective communication and collaboration. They share personal stories and introduce five questions to foster positive working relationships, focusing on psychological safety, bravery, and repairability. The chapter highlights the benefits of having conversations about working together effectively and making incremental improvements in challenging relationships.

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