5min chapter

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Marketing Week Meets the CX50: Anna Greene, VP of brand, Gousto

Marketing Week

CHAPTER

The Importance of Employee Experience

Anna: Great custom experience comes from great employee experience. We've talked before about the importance of employee experience. Anna sad, a very clear, a sort of focus on the culture and the mind set of vision,. The north star, and how that's articulated. I think it is then cond the methods that you enable that. So what are the policies of procedures you're putting in place to o better reflect that? And then, more broadly, how is that measured in the organization, and how is success measured?

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