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20: High Reliability in Practice - USN Rear Admiral Tom Mercer (Part 2)

Talking About Organizations Podcast

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Navigating High-Stakes Operations

This chapter explores the structured training approach in the military, emphasizing skill development from entry-level to supervisory roles. It highlights the importance of teamwork, trust, and coordination in high-stakes environments, particularly in aviation and naval operations. Personal anecdotes illustrate the challenges faced and the significance of shared norms and communication in ensuring safety and efficiency.

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