16min chapter

The Synopsis cover image

Dialogue. The Business of SuperApps

The Synopsis

CHAPTER

Exploring the Super App Landscape

This chapter delves into the challenges and strategies of companies in the super app industry, focusing on examples like WeChat and Grab. It analyzes the complexities of creating a super app from various service foundations and discusses the issues of user engagement and retention in different sectors such as financial services, ride-hailing, and food delivery.

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