How Leaders Lead with David Novak cover image

3 More Questions (Hayden Brown) with David Novak and Koula Callahan

How Leaders Lead with David Novak

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Transformative Ideas in Leadership and Workforce Management

This chapter explores how innovative concepts in marketing and service industries, using examples like Starbucks and Uber, can reshape consumer behaviors. It also addresses the importance of effective workforce management, differentiating the roles of full-time employees and freelancers in achieving organizational growth.

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