
3 More Questions (Hayden Brown) with David Novak and Koula Callahan
How Leaders Lead with David Novak
 00:00 
Transformative Ideas in Leadership and Workforce Management
This chapter explores how innovative concepts in marketing and service industries, using examples like Starbucks and Uber, can reshape consumer behaviors. It also addresses the importance of effective workforce management, differentiating the roles of full-time employees and freelancers in achieving organizational growth.
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