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Unleashing Creativity and Innovation: Exploring the Power of Lego Serious Play with Sirte Pihlaja
THE CX GOALKEEPER - Business Transformation, Customer Experience, and Leadership
Launching a Customer Experience Management Benchmarking Tool
Discussion on the upcoming launch of a benchmarking tool for customer experience management, its purpose as a checklist for organizations, its ability to benchmark between countries, and its usefulness in tracking improvements.
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