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237. How to Turn Your Customers Into Lifelong Advocates w/ Brittany Hodak

The Customer Experience Podcast

CHAPTER

I Love Your Personal Branding Approach

Sally Kohn: I loved what you did with start with your story and the way that you allowed it to intersect with other people. The framework I found to be, well, easy to remember, really well, really thoughtful and C, like widely applicable. She says there was a stigma around this idea of personal branding for a while. But in the end, she writes, "You are the brand for better or worse"

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