AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
3min chapter
Inside Choice Hotel’s Customer-Focused Data Strategy
The Modern Customer Podcast
The Definition of Customer Experience and the Role of Hotels in Enhancing Experiences
This chapter explores the definition of customer experience and its importance, as well as how hotels can enhance customer experiences. It also discusses the challenges consumers face when booking hotels and introduces a campaign with Zillie Deschanel to drive consumers to choicehotels.com.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode