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The Value of Design Thinking
The chapter explores the growing recognition of the value of design and design thinking in business, highlighting examples of its success such as the integration of design at Apple. However, it also discusses the challenges faced by designers in translating their work to the executive boardroom and the recent trend of central design organizations being decimated in big tech companies. The chapter concludes by discussing the role of AI disruption and the need for humans to be better storytellers, philosophers, creatives, and ethicists.