
#37 Building a RevOps org in a high-growth SaaS company - Stefan Mersch, Head of Revenue Operations & Strategy, Sastrify
RevOps Lab
Balancing User Adoption in Revenue Operations
The chapter explores strategies for improving CRM adoption and feedback collection in a high-growth company, emphasizing the need to explain data fields' significance and utilize a channel-first feedback process. It underscores the ongoing challenge of balancing trade-offs and driving user engagement in revenue operations.
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