World of Hyatt’s decline by a thousand cuts | Coffee Break Ep12 | 5-28-24
Frequent Miler on the Air
Hyatt Loyalty Program Changes Analysis
The chapter delves into the alterations in Hyatt's loyalty program, including the introduction of a costly award chart for all-inclusive properties and the creation of a vacation rental arm with poor point value. It discusses the disappointment in the decreased point value for properties in Hawaii, the termination of partnerships with MGM and SLH, as well as the dissatisfaction with the new partnership with Mr. and Mrs. Smith. The speakers express concern over diminishing benefits and incentives for using Hyatt points with the new program changes.
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