344 - Julian Massler on Measuring and Optimising Retention, Contracts, Pricing and Packaging, and Client Education
High Intensity Business
00:00
Is There an Education Process Going on Throughout the Journey of Any Customer?
Yend has an education process going on throughout the journey of any customer. So you're constantly going for your discovery am to figure how you can basly optimize our experience, getin the best result and handle any kind of objections that might arise. Yend: You first break through this gap, because a shield that they have, and convince them to do the training with us.
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