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Strategic Silence in Negotiations
In a negotiation, don't introduce weakness into your offer unless you absolutely have to. If someone makes an offer over the phone and there's some silence, they immediately start negotiating against themselves. They feel this excruciating pain when there is silence. So one of the ways in which that human insecurity comes out in negotiations is how painful silence can be. And i'm trying to like, decodeit with a damned rosettas stone to figure out what this person's intentions are.