5min chapter

Intentional Wisdom cover image

Ep.17 – Todd Herman – How to Create a Bad-Ass Alter Ego

Intentional Wisdom

CHAPTER

The Importance of Green Light Activities

A lot of people think about building leverage and automation into their business far sooner than they need to. When someone orders something from us, we have a rule that we try to call you within 15 minutes of ordering. And most of the time I'm the one who actually does the phone call. It's just how I built. Nobody calls anybody from an online order. But when he first started doing that,  he had been running online businesses since like 1998. He said, "I can't believe you're calling. I have bought stuff from everybody online"

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