Southwest Airlines IT Meltdown Aftermath, Lessons from 100,000 ERP Case Studies, Digital Transformation Overview
Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy
Adapting Business Processes for ERP
This chapter explores the ongoing debate on whether businesses should modify their processes to accommodate software solutions or adapt the software to fit unique business needs, particularly during ERP implementations. It emphasizes the importance of evaluating and documenting critical processes for digital transformation, balancing optimization with the capabilities of out-of-the-box software.
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