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Negotiate like an FBI agent! Former FBI international hostage and kidnapping negotiator Chris Voss reveals the $ecrets YOU need to know when navigating relationships, business, and more!

Trading Secrets

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How to Overcome Miscommunication

Chris Cuomo: Negotiators often miscommunicate when they should be listening. He says the other side isn't paying attention to you, so what do I do to get them to listen? "You hear them out first," he writes. The act of hearing somebody out is counterintuitive and powerful, according to neuroscientist David Frum.

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