Engaging with Hatred: The Duality of Humanity

#467 Ask David-- How can I help my elderly, demanding grandma? How can I empathize with hostile political figures?

The answers to today’s questions are brief and were written prior to the show. Listen to the podcast for a more in-depth discussion of each question.

Today’s questions.

1. Brittany says that her elderly grandmother has become very needy and demanding, and that her mom finds grandmother’s behavior irritating. She wants to know how she can help her mom / grandmom.
2. Jenny asks: How do we empathize with people we are extremely angry with, including prominent political figures?

 

1. Brittany says that her elderly grandmother has become very needy and demanding, and that her mom finds grandmother’s behavior irritating. Brittany wants to know how she can help her mom / grandmom.

Hi Dr. Burns,

A few months ago my grandma fell down her stairs and broke some ribs. She was in a nursing home for a short while since she needed physical therapy and assistance doing daily tasks. Before the accident, she lived alone and was completely independent.

During her recovery, she pretty much had round the clock visitors. More than any other person in the nursing home. My grandma complained constantly and anytime someone would say “you look good” or “you seem to be doing better” she would very quickly respond with how terrible she feels etc. Having listened to your podcast on how to deal with complainers, I could see it was because nobody was acknowledging her feelings. They just wanted to say things to cheer her up.

She is now recovered and back home, but she refuses to do things on her own again that she is capable of and the doctor cleared her to do. She has a terrible attitude and is constantly calling up family members and her friends to run errands for her. Example: my mom picked up some lettuce she asked for her. Then my grandma called her friend to go get her one afterwards, saying the one my mom bought was too small. She acts completely ungrateful. She texted me that she has been so lonely with no visitors but then my mom tells me that is not true. That she has had people coming over every day and taking her places.

My mom is at her wits end dealing with her demanding attitude and ungratefulness. I know Jill had an example before where her mom was saying how hard things are and nobody is there for her and Jill used the five secrets. This situation feels a little different. How can my mom get her life back and get my grandma to do things on her own again?

-Brittany

David’s reply

Hi Brittany,

How about including this as another Ask David? One problem, as I see it, is that your mom is not asking David for help. So I could only help you with your response to your mom, acknowledging how difficult things are for her. In other words, use the Five Secrets of Effective Communication. Of course, this assumes you want help with your interaction with your mom.

It can be hard not to "HELP" when a loved one, like grandma, AND your mom, are suffering and struggling. Sadly, I have learned that trying to help third parties is not satisfying or effective most of the time. But modifying the way I interact with people is almost always helpful.

Don't know if this make sense. Certainly we can see what Matt and Rhonda have to add / suggest.

Warmly, david

Brittany’s response to David:

Sure, I think it would be a great ask David. I would be interested in your approach if it were my mom asking you for help. What would you tell her and what your five secrets approach might be.

-Brittany

David’s response:

I always prefer have a specific example to a hypothetical question. I can only help you with YOUR responses to your mom, or to anyone. Can you give an example of something she has said to you that you want help responding to effectively?

Warmly, david

2. Jenny asks: How do we empathize with people we are extremely angry with, including prominent political figures?

Dear David and Rhonda, Your session on dealing with cancer was incredibly heart-warming and so compassionate. I will be sharing that with my sister who is in a similar situation and now completely healed from her cancer!

My question deals with anger. Many of us are dealing with anger and frustration at our country, president, and White House, who are taking rights away from us that we have earned over the past 80+ years. I find applying your positive ideas about anger to be very helpful: to view anger as having a high moral sense of justice and fairness, and to view frustration as keeping vigilant and to not get discouraged.

But I want to investigate further how these anger/frustration ideas can be applied to White Supremacists and Steven Miller. Because when you hear these people talk they are so incredibly angry, and are directing their anger at other people in destructive ways. How could we, if given the opportunity, talk to them and feel empathy with them?

Thanks so much, Jenny

David’s response: If you like, we can include your excellent and highly relevant question in an upcoming Ask David podcast.

Thanks for listening today!

Matt, Rhonda, and David