Understanding and Action in Communication

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This chapter explores the importance of understanding and action in communication. The speaker emphasizes that actions should be based on verified understanding, as they signal understanding to the other person. They also discuss the difference between the business and relational mindsets, and the potential consequences of taking action without fully understanding someone's needs.

In this part two of my interview with Rich Horwath, we dig into how Rich spent years providing strategic planning, coaching, advising, running sessions with corporations and executive teams. But as he was providing executive coaching to one of his clients, they said, "Well, listen, my bosses said I need to be more strategic, but what does it mean?" And that was the beginning of a whole new phase of Rich's life and his career as he started to think, well, really, what does it mean and how can we apply some of these tools and frameworks that have become so useful in the enterprise space and the business environment to help people in their lives? By the end of this episode, you'll have a better insight in not only how to be successful in the life of business, but also in the business of life.

Learn more about Rich here: https://www.strategyskills.com/about/about-rich-horwath/

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