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How Do I Get a Better Negotiation?
The first is goals. You have to have real clarity and granularity with identification of goals. The second is preparation. We all talk about preparation, but how do you do it? What does it mean? Preparation is absolutely critical. Effective negotiators listen really well. And then the fourth piece,. which is sort of similar to one of the elements of listening ness, you have to be very self aware. Because being self aware is not just understanding what your saing, but there's a whole lot of non verbal communication going on as well.