Customer-Centric PM: Anticipating Needs Across the Product Life Cycle by AMEX SVP of Product
The Product Podcast
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Reflections on Haiti: Importance of Feedback
In this chapter, they reflect on their experience in Haiti and how it taught them the importance of asking for and acting on feedback. They emphasize the need to be good at inspiration, articulation, and feedback in order to be successful at product development.
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