The Resilience and the Conversational Piece

Some of our best performers have had a clear, you know, that's not all they've done, but they've had exposure to those conditions and then they adapted pretty quickly. So if you get people where they spin lots of plates, like take the server or the person in the services industry,. Those folks categorically that the very, very good ones read the room well, right? They can assess like, oh, that person doesn't seem happy. Let me go in and check before it becomes a problem versus, oh, I'm just going to like sit back and hope for the best.