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187: Difficult Conversations by Douglas Stone, Bruce Patton, & Sheila Heen

Bookworm

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Exploring the Love for Nonfiction and Authentic Stories

This chapter explores the speakers' enthusiasm for reading, particularly their love for nonfiction books that provide real-life stories and valuable insights. They discuss a notable example involving negotiation tactics from a former terrorist negotiator, emphasizing their preference for high-stakes narratives.

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