Talk About Talk - Communication Skills Training cover image

#11 STORYTELLING with Harvard professor & author Jerry Zaltman

Talk About Talk - Communication Skills Training

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The Power of Storytelling in Communication and Marketing

The chapter explores the significance of storytelling in communication and marketing, emphasizing how stories can engage audiences and shape consumer behavior. It discusses the impact of storytelling on memory, perception, and emotional connections, highlighting the role of word of mouth in influencing consumption experiences. The conversation delves into the strategic use of language in communication, drawing parallels between storytelling dynamics and marketing tactics.

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