In Good Company with Nicolai Tangen cover image

Otis CEO: Moving Billions Daily, Elevator Evolution, and Service Excellence

In Good Company with Nicolai Tangen

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Elevating Service Standards in Japan

This chapter explores the exceptional service experiences in Japan's elevator industry, emphasizing the cultural importance of customer service and safety regulations. It discusses the unique challenges of operating in an aging society while focusing on modernization and the reliability of elevator technology.

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