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Domenic DiMeglio, CMO of Paramount Streaming: Lead with Empathy

Building Better CMOs and Marketing Leaders

CHAPTER

Consumer Understanding and QR Code Engagement

Exploring the increasing relevance of QR codes in customer interactions and the shift towards personalized experiences, especially in the context of the pandemic-driven transition to paperless menus. The chapter emphasizes the challenge of predicting consumer behavior and highlights the value of customer feedback in shaping successful marketing approaches.

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