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2min chapter
The Right Way to Say “I’m Sorry”
MindShift Podcast
Models of Giving a Good Apology and a Personal Example
This chapter discusses different models for giving a good apology and highlights the common elements of a good apology, including acknowledging the harm caused, saying 'I'm sorry', offering a way to repair the harm, and committing to not repeat the behavior. An example of a person who made a big mistake and apologized to their academic dean is also shared.
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Discover
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