5min chapter

Waste No Day: A Home Services Motivational Podcast cover image

Andy Hobaica - $7 million a year by serving!

Waste No Day: A Home Services Motivational Podcast

CHAPTER

Building Trust Over Transactions in Home Services

This chapter discusses the value of fostering genuine relationships with customers rather than focusing solely on immediate sales. It emphasizes the importance of trust and loyalty, highlighting the challenges of instilling this customer-centric mindset in both new hires and experienced technicians.

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