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20VC: Why Salesforce, SAP and Concur Will Die | Scaling 3x and Raising at a $9.2BN Valuation in COVID | How OpenAI is Changing the Travel Industry Forever | Never Before Revealed Margins on Travel and Expense Management with Ariel Cohen, Co-Founder & CEO
The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
Can They Not Buy Their Way to Surviving?
Salesforce and SAP are not growing, in fact declining. Can they buy their way to survival? I think the massive change right now is that companies want to have software that solves this problem without the need to enforce it. A year ago we launched our first AI-powered support bot for Minotel; 30% of our customers use it. That will handle a flight cancellations,. will go and get the refund forMinotel users when they check out. We are also integrating chat board integration with OpenAI at Navan.
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