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4min chapter
Firing, Hiring, Fake Best Places to Work & More w/ Krysta Van Ranst
Mass Construction Show
Enhancing Customer Experience in Construction
This chapter critiques the authenticity of industry awards, labeling them as popularity contests rather than true measures of merit. It also explores the growing importance of customer experience in the construction industry, advocating for a focus on client satisfaction to drive loyalty and enhance service value.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode