CaSE: Conversations about Software Engineering cover image

Michele Hansen on Customer Interviews and Deploying Empathy

CaSE: Conversations about Software Engineering

CHAPTER

Feud Backy Mall - A Product Manager's Journey

i got tired of going from project to project, and i really wanted to be absolisojust. I started putting those in for when we had new cohorts of customers coming through. And then once i got into interviewing, i mean, i couldn't get out of it because it's so enlightening. It was us revelatory for me as a product manager.

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