5min chapter

Conversations cover image

A life-changing quince, backyard butchery, and ethical food obsession

Conversations

CHAPTER

The Heart of Hospitality

This chapter explores the emotional significance of restaurants in society, highlighting their role in fostering connections and memorable experiences among diners. It also discusses innovative approaches, such as 'staff speeches,' to bridge the cultural divide between front-of-house and kitchen staff, enhancing empathy and cooperation in the workplace.

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