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238. Start With “What” to Create Clarity w/ Ann Latham

The Customer Experience Podcast

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Alternative Centric Decision Making Versus Alternative Centric Decision Making

This week's episode of Decide looks at the difference between objective and alternative centric decision making. An objective centric decision focuses not on the alternatives, but on the objectives. The question really is, what kind of vacation do we really want to have? How do we want to spend our time?

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