In this ever cluttered world of tips, tricks, methods, eqipment, and tools it can be hard to know what to employ in the cafe to really make a difference. I am of the opiniion that the best tools are not necessarily physical, but are frameworks and ideas that help guide our presence, work, and relationships in the work. In today's episode we are going to be diving into what I believe are some of the most important tools a coffee shop can and should have in order to really see the cafe sing!
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