2min chapter

The Knowledge Project with Shane Parrish cover image

#57 Sheila Heen: Decoding Difficult Conversations

The Knowledge Project with Shane Parrish

CHAPTER

What Are the Most Common Tools That People Are Missing?

A lot of us revert to pretty early strategies that we're successful at. And so it's funny how many times we pause and be likeare you doing that thing, you know, that you did with your parents that's not really not working for you here? "You don't see what else is possible in terms of how to approach it," she says.

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