EP 141 | Ryan Glasgow (Sprig) - Why churn and retention always comes back to your user onboarding experience and how to improve it
CHURN FM
00:00
What's One Thing You Wish You Knew When You Got Sotd?
js: People are far they signed up for a reason. You have to really just ask those people what were you hoping to achieve with that product, and why did that product fall short? i've learned to involve them in the success of the product and in the business. They want it to deliver on their jobs to be done. And so just don't be afraid to reach out and talk to them, because they signedup for reason.
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