Lisa Eyamie, How to Plot Your Course through Digital Transformation
Collisions YYC
00:00
Embracing Imperfection for Digital Transformation
This chapter explores the shift to a digital mindset within organizations by emphasizing the importance of starting with 'okay' solutions and embracing experimentation rather than perfection. It discusses managing risks, redefining failure as a learning opportunity, and de-risking strategies, particularly in industries like airlines. The conversation also delves into the challenges of leading teams through digital transformation, highlighting the need for proactive change management and hands-on training for a more effective customer experience.
Transcript
Play full episode
