
Hashing out Hilton's Devaluation | Coffee Break Ep56 | 5-20-25
Frequent Miler on the Air
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Intro
This chapter examines the recent increases in redemption rates for Hilton's hotel points, particularly at luxury properties, using a specific case of a points hike from 150,000 to 190,000. It also discusses the implications of these changes on customer trust and the perception of the Hilton brand.
Transcript
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