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Guest Experience Tech: What I Learned Building, Selling, and Using It - Danica Smith

Hospitality Daily Podcast

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Navigating Product Strategy in Hospitality Tech

This chapter explores the role of client feedback in shaping product strategy within the tech industry, focusing on challenges posed by open APIs in hospitality. It underscores the need for hoteliers to carefully evaluate technology partnerships, emphasizing communication about integration and the importance of long-term relationships.

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