Talking About Organizations Podcast cover image

96: Informating at Work -- Shoshana Zuboff (Part 2)

Talking About Organizations Podcast

CHAPTER

The Balance Scorecard

Dalton: It seems like whereas in the 80s, we might have been close to being able to build information at organizations, I think it gets really, really hard now. The fears of micromanagement was a resonant theme during the balance scorecard. How is management going to interfere with what I'm doing based on their additional knowledge that heretofore was impossible? Dalton: New technologies are introduced all the time, but often as workers, it only asks us to do more work rather than less.

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