i was at a company called blackbod for nos norner, as big as oracle. But i learned by manage chops there, cause there were programmes in playces to teach me those things,. All the basics, all the blocking and tackling the fundamentals. Im still learning vulnerability ans, tay and ad in a way that i've never had to really do before that is a super power. That is the super power of a leader, especially at this point time in the world we live in. I think if you're intentional about your career and you have a sense that this is where you're going to go, the earlier the better case.
Catherine Blackmore joins Jay Nathan on the podcast today from Oracle as she talks about her early days in the newly emerging field of Customer Success when resources and swim lanes were still being developed and how there is still growth and evolution occurring today, not just with CSMs, but the overall practice of customer success within an organization to become truly customer-centric. This includes the importance of employee development to ensure best-practices and focusing on employee engagement develop mission-focused employees.
You can find Catherine here: https://www.linkedin.com/in/catherineblackmore/
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